Terms and Conditions

Last Updated: 2-10-2025

1. Introduction
Welcome to Ogera.ae ("we," "us," "our"). By accessing our website Ogera.ae and making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Interpretation

• "Customer," "you," "your" refers to the user of the website.

• "Goods" refers to the products (home appliances, TVs, kitchen accessories, etc.) offered for sale.

• "Order" refers to your request to purchase Goods from us.

3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, or exploit any part of the Service without our express written permission.

4. Products and Pricing

• Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.

• Pricing: Prices are listed in United Arab Emirates Dirhams (AED). Prices are subject to change without notice. We are not responsible for typographical errors regarding pricing.

• VAT: All prices include 5% Value Added Tax (VAT) as mandated by UAE law.

5. Orders and Payment

• Order Acceptance: Your order constitutes an offer to purchase. We confirm acceptance by sending an order confirmation email. We reserve the right to cancel any order before delivery (e.g., for pricing errors, stock issues).

• Payment: We accept payment via credit/debit cards and other methods displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method.

6. Delivery, Shipping, and Returns

• Delivery Areas: We deliver across the United Arab Emirates. Delivery times are estimates and are not guaranteed.

• Shipping Costs: Shipping costs will be displayed at checkout.

• Inspection: Please inspect your Goods upon delivery. Report any damage to the delivery agent and contact us immediately.

• Returns & Warranty: Please refer to our separate, detailed [Return & Refund Policy] and [Warranty Policy] pages. Returns are subject to the terms outlined in those policies and applicable UAE consumer protection laws.

7. Warranties and Liability

• Manufacturer's Warranty: Most products come with a manufacturer's warranty. Please check the product page or contact us for details. Our role is to facilitate warranty claims as per the manufacturer's terms.

• Limitation of Liability: To the fullest extent permitted by UAE law, Ogera shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts of the Dubai

9. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Information
For questions about these Terms, please contact us at:

• Email: info@qualityprime.ae

• Address: Post Box No. 341 871, Office No. GR - 06/F, Ground Floor, Abu Hail Centre, Abu Hail St, Deira Dubai, UAE